Welcome to Sheths Healing Hearts Cardiac Clinic Privacy Policy
At Sheths Healing Hearts Cardiac Clinic, your privacy is a cornerstone of the trust you place in us. We are committed to protecting the personal and medical information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or visit our clinic. By using our website and services, you agree to the terms of this policy.
1) Information We Collect
- Personal Information:This includes your name, date of birth/age, gender, address, phone number, and email address. This information is collected when you fill out forms on our website, book an appointment, or register at our clinic.
- Medical Information: To provide accurate diagnosis and treatment, we collect information vital to your health, including your health conditions, medical history, previous treatment records, and details of interactions with our doctors and staff. This information is strictly confidential.
- Financial Information: When you avail of paid services or make online payments, requisite financial information may be collected by our secure payment processing partners. We do not store your sensitive financial data ourselves.
- Technical Information: When you visit our website, we may automatically collect certain information, such as your IP address, browser type, the pages you visit, and the time and date of your visit. This helps us improve our website and user experience.
2) How We Use Your Information
- To provide, coordinate, and manage your healthcare, including scheduling appointments and sharing reports.
- To communicate with you regarding your appointments, treatment plans, and follow-up care.
- To send you important updates, notifications, and information about our services, offers, or changes to our policies (you may opt out of marketing communications at any time).
- To improve our website, services, and patient experience through internal data analysis.
- To comply with legal and regulatory requirements, and to protect against fraud or misuse of our services.
3) Data Sharing and Disclosure
We are committed to maintaining your confidentiality. We do not sell, rent, or trade your personal or medical information to third parties for their marketing purposes. We may share your information only in the following specific circumstances:
- With Your Consent: We will share information with third parties when we have your explicit consent to do so.
- For Healthcare Coordination: With other healthcare providers or diagnostic centres involved in your care.
- Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or managing communications. These providers are bound by strict confidentiality agreements and are only permitted to use your information to perform these specific tasks.
- Legal Requirements: We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4) Data Security
We take the security of your information seriously. We implement a variety of reasonable security measures, including technical, administrative, and physical controls, to protect your personal and medical data from unauthorized access, use, or disclosure. Our practices are designed to safeguard the confidentiality of your information.
5) Cookies and Tracking Technologies
Our website may use "cookies" to enhance your experience. Cookies are small files placed on your device's hard drive that help us analyse web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may prevent you from using some features of our website.
6) Links to Other Websites
Our website may contain links to other websites of interest, such as our affiliated hospitals. However, once you use these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy policy. We encourage you to read the privacy policies of any third-party websites you visit.
7) Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to certain legal exceptions.
- Withdraw your consent for us to use your information for marketing purposes. To exercise
8) Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9) Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, you can contact us at:
Sheths Healing Hearts Cardiac Clinic
105, D-Square, Dadabhai Road,
Opposite CNMS School, Vile Parle (West),
Mumbai – 400056
Phone: +91 84509 71911
Email: info@drsiddharthsheth.com
10) Law and Jurisdiction
The information provided under this website and the terms and conditions therein are governed by and are to be interpreted in accordance with the Laws of India. Any legal action or proceeding arising out of your use of this website shall be submitted to the exclusive jurisdiction of the courts in Mumbai, India.